Sales Consultancy for Multi-Site Hospitality

Commercially focused support for growing hospitality groups looking to create more consistent performance across every site.

Why Multi-Site Hospitality Businesses Struggle With Consistency

Growth creates complexity.

As hospitality groups expand, commercial performance often becomes dependent on individual managers rather than a shared sales strategy. One site consistently hits its targets, while another underperforms, and there’s often no clear visibility over why.

Without clear KPIs, accountability and a structured approach to sales, inconsistency becomes difficult to manage and even harder to scale.

Common Sales Opportunities For Multi-Site Hospitality

Many hospitality groups already have opportunities for growth within the business.

These often include:

  • Consistent pre-booked revenue across all sites

  • Midweek and shoulder-period trade

  • Cross-site booking opportunities

  • Repeat group business

  • Corporate celebrations and events

  • Seasonal campaigns and promotions

The challenge is creating the structure, visibility and accountability needed to maximise those opportunities consistently.

How I Help

I help hospitality groups create stronger commercial foundations without losing the culture and individuality that make each venue successful.

Support can include:

  • Sales strategy and KPI development

  • Commercial reporting and accountability

  • General manager sales coaching and leadership development

  • Sales systems and process improvement

  • Website and booking platform reviews

  • Building a shared sales culture across the business

Interior of a busy restaurant with wooden tables, people dining, and industrial-style hanging pendant lights. Large windows let in natural light and outdoor buildings are visible.

Hospitality Sales Experience

Before launching Naomi Dallas Sales Consultancy, I spent 11 years building and leading sales functions within one of the UK’s leading hospitality groups.

Highlights include:

  • Supporting growth from 5 venues to 25 across the UK and Europe

  • Building scalable sales infrastructure across multiple locations

  • Managing £25m+ in pre-booked revenue

  • Creating commercial frameworks that supported long-term growth

Is This Right For You?

I typically work with hospitality groups that:

  • Are frustrated by inconsistent performance across sites

  • Need stronger accountability around pre-booked revenue

  • Want to develop more commercially confident general managers

  • Have reporting in place but need clearer action and ownership

  • Want more structure around sales without creating an overly corporate culture

A woman with long hair smiling, sitting in an office chair against a plain wall, wearing a dark blazer, light-colored shirt, light-colored wide-leg jeans, and black high heels. She has a watch on her left wrist and rings on her fingers, with her right leg crossed over her left.

Let’s talk

If you’re looking to create more consistency across your venues and build stronger commercial performance as you grow, I’d love to hear more about your business and your goals.